Privacy Policy
Effective Date: February 3, 2025 | Last Updated: April 15, 2026
📑 Table of Contents
1. Introduction
Welcome to Exaghost ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
Company Information: Exaghost LLC, 1209 Orange Street, Wilmington, New Castle County, DE 19801, United States
2. Information We Collect
We collect several types of information from and about users of our services, including:
2.1 Personal Information You Provide
- Account Information: Name, email address, username, password
- Payment Information: Credit card details, billing address (processed securely by third-party payment processors)
- Social Media Information: Instagram/TikTok/YouTube usernames for service delivery
- Communication Data: Information you provide when contacting our support team
2.2 Information Collected Automatically
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, links clicked, referral source
- Location Data: General geographic location based on IP address
Note: We never ask for your social media passwords. Never share your password with anyone claiming to be from Exaghost.
3. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To deliver purchased followers, likes, views, and comments to your social media accounts
- Account Management: To create and manage your account, process payments, and provide customer support
- Communication: To send order confirmations, delivery notifications, and respond to inquiries
- Improvement: To analyze usage patterns and improve our services
- Security: To detect and prevent fraud, unauthorized access, and other security issues
- Legal Compliance: To comply with applicable laws and regulations
6. Data Security
We implement industry-standard security measures to protect your personal information:
- SSL Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology
- Secure Servers: We use firewalls and secure server environments to protect your data
- Access Controls: Only authorized personnel have access to personal information
- Regular Audits: We conduct regular security assessments and updates
While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt-out of marketing communications
- Data Portability: Request transfer of your data to another service
- Restriction: Request restriction of processing your data
To exercise these rights, please contact us at privacy@exaghost.com. We will respond to your request within 30 days.
California Residents: Under the California Consumer Privacy Act (CCPA), you have additional rights including the right to know what personal information is collected and the right to opt-out of the sale of your information. Exaghost does not sell your personal information.
GDPR Rights (EU Residents): If you are in the European Economic Area, you have the right to lodge a complaint with your local data protection authority.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete that information.
Users between the ages of 13 and 18 must have parental consent to use our services.
9. Third-Party Links
Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. International Data Transfers
Exaghost is based in the United States. Your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our services, you consent to the transfer of your information to the United States.
We ensure that appropriate safeguards are in place to protect your information when transferred internationally, including standard contractual clauses approved by relevant authorities.
11. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and fulfill your orders
- Maintain your account
- Comply with legal obligations
- Resolve disputes and enforce agreements
When your information is no longer needed, we will securely delete or anonymize it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date at the top of this policy
- Sending an email notification (for significant changes)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
📧 Email: privacy@exaghost.com
📧 Support: support@exaghost.com
📞 Phone: +1 (302) 123-4567
📍 Address: Exaghost LLC, 1209 Orange Street, Wilmington, New Castle County, DE 19801, United States
Privacy Officer: For privacy-related inquiries, please ask to speak with our Data Protection Officer.
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST